Hi, I'm Lisa.

I sketch, I explore, I make ideas into things.

I’m a product designer tackling real-world design challenges across agency consulting to large-scale enterprise products, from Optimity Advisors to CVS Health to my current role at UL Solutions.

My path from agency to enterprise reflects how I work - comfortable in both fast-paced creative problem solving and the structure required to design within complex systems. I work on problems that aren’t fully defined, translating ambiguity and constraints into clear product direction.

UX is rarely linear, and neither are my case studies. Each project highlights a different part of the process, showing how I use design not just to deliver solutions, but to define problems, align teams, and drive decisions

UL Solutions - Case Study: WERCSmart Chemical Compliance

Designing for Regulatory Complexity at Scale

CVS - Case Study: Transfer Process

Speed to Market

CVS - Case Study: Health Savings

Cost Transparency in Healthcare

Part 1: Discovery

CVS - Case Study: Health Savings

Cost Transparency in Healthcare

Part 2: Cost Component Design

CVS - Discovery & Research: Jobs To Be Done

Framework for the Caremark Check Drug Cost & Coverage experience

CVS - Visioning: Caremark’s North Star

Visioning the future of Caremark’s Check Drug Cost & Coverage Experience

Optimity Advisors - Learnings: A Report

Automation of Dock Operations

for Daylight Transport

 Stock Market App

A One Week Design Challenge for Deliverr

Hack Hub

A professional networking site connecting developers around the globe